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ATM WL Failed but money is not reversed

Complain ID : CCN032314   20  

Banks Complaint Complaint Date: May 10, 2019
Dear Sir,
I,Mr. Paras nath had three transaction of Rs.5000, 5000, and 6000 in the date of 02-02-2019 but all transactions were failed but amount were debited from my A/C 30126427266 . the two amount Rs. 5000 and 6000 were reversed but one amount Rs.5000 were not reversed till now. i had complained two times in SBI's toll free no.1800 425 3800 in 06-02-2019 complaint no.isAT429250840547 and 2nd in 27-03-2019 complaint no. is AT429252834620. but they are ignored therefore i have complaint in consumer help line no.. the docket number of that, is 1291853.

so please resolve my problem as soon as possible with my legel compensation due to deley of above two months according to RBI's guidelines.

Thanking you
Paras Nath
Complaint Against : SBI

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