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Wrong amount deducted repeatedly, I recharged with ₹35 pack with Airtel

Complain ID : CCN032698   42  

Airtel Complaint Complaint Date: June 14, 2019
Modified date: October 4, 2019
I recharged with ₹35 pack with Airtel wherein I got ₹26 & 100 MB data for usage, out of this I used only 82 MB with 18 MB still left in my account. But Airtel itself deducted the amount of ₹11 when I was surfing the internet on the pretext of crossing data limit while the 18 MB data was left there to use in my account. When I tried to contact customer care , Mr. Naveen talked very rudely instead of providing the solution. And this has happened with me many a times before but I ignored.
Complaint Against : Bharti Airtel

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