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Fastag delivered too late & yet not activated

Complain ID : CCN033937   19  

Airtel Complaint Complaint Date: February 14, 2020
Fastag ordered on Airtel on 25.11.2019 & same was delivered to me on 01.02.2020 after so much follow up with customer care. I have purchased fastag from alternative source & now I want to deactivate fastag so I can get security deposit of RS. 200/-
But after receiving fastag till now it is not activated even after repeated requests on mail & call. Attached a screenshot of mail correspondence. My Airtel no. is 9166497662
Complaint Against : Airtel payment Bank

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