airtel payment bank stuck my money
Complain ID : CCN033885 83 Complaint's Reply
Airtel Complaint
Complaint Date: January 30, 2020
- State : Gujarat
- City : Gandhidham
- Address: Dbz North Zanda Chowk Gandhidham
Dear sir/madam
i am from gandhidham. i want to register complaint against airtel payments bank. they stuck my money in airtel wallet account. i add money to airtel wallet account 19/12/2019 and they blocked my account now i can't transfer my amount to the my bank account i register complaint in wecare@airtel.com and i send them the document what they want to required for unblock account but every time when i call them they are always saying we can't find the attachment so they can't verify my account and unblock my account its already above then a month. please help me for this issue as soon as possible.
i am from gandhidham. i want to register complaint against airtel payments bank. they stuck my money in airtel wallet account. i add money to airtel wallet account 19/12/2019 and they blocked my account now i can't transfer my amount to the my bank account i register complaint in wecare@airtel.com and i send them the document what they want to required for unblock account but every time when i call them they are always saying we can't find the attachment so they can't verify my account and unblock my account its already above then a month. please help me for this issue as soon as possible.
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Complaints
Cheating by Ola postpaid wallet by Rohit k:
(4 of 5)
Ola has deliberately changed the default option in its payment mode to Ola postpaid wallet. I pod the cash to driver without noticing it. Now Ola is asking to pay to postpaid wallet also which was activated without my knowledge. I don’t need it. This is their gimmick to earn customers data and sell it:.please do the needful.
Kolkta
9131510210 : CASE:21306856 SR 21276989- money debited but didnt reached merchant by Neha sood:
(0 of 5)
Hello Team,
I have raised minimum 5 tickets so far, all get close without any update and I get the reply that the team is looking into it.
I am an international traveler so I am not able to call and get a response, I am just raising tickets and sending emails, but it has been a month I am frustrated about my own 5084 rupees which has been missing from the Airtel team which never reached to the merchant and my ticket also got failed and I had to pay more for my flight
if I don't get the resolution I will put my complaint to RBI, tweet and social media now, it been enough waiting to provide answer, Please try to help on it ASAP.
even I gave an alternate number as well to talk and resolve this issue, but I never got a callback.
I call the nodal officer's number and spoke to supervisor Deep Gupta as well, they didn't even try to verify my number just asked me 10 times to drop an email, and will get a resolution but its too frustrating.
My Airtel number is 9131510210, and my name is Neha Sood, I tried to pay 5084rs to yatra.com on June 27th which was a failed transaction, it never reached the merchant which caused my failed ticket but then I never received that money back as well in my account or in airtel wallet, it got debited from my account and then it's not available in the wallet as well,
please reverse that amount to my bank account.
I tried calling customer service the agent raised ticket 38510211 but I never got a response or solution then I raised tickets multiple tickets but no solution yet.
Please help with it.
Thanks
Neha Sood
Amount not received after getting Unblocked by Neelu Yadav:
(1 of 5)
I have applied for Doms Industries IPO and done the payment using AIRTEL PAYMENT BANK on 13t December And my amount got unblocked on 19th December but still I didn't received amount in my account.
Please find the attachment screenshot of amount blocking to groww and unblocking from groww to Airtel payment Bank.
It's been 12 days since my amount got unblocked still I didn't received my money. Kindly resolve the issue ASAP.
My account no- 8435595184
IFSC CODE- AIRP0000001
NAME - NEELU YADAV
Thank you!
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