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Happy Easy go is not processing the refund even after the airlines has authorized

Complain ID : CCN032310   30  

Airlines Complaint Complaint Date: May 10, 2019
Modified date: October 4, 2019
Happy Easy go is not processing the refund even after the airlines has authorized the refund for the flight from Visakhapatnam to Hyderabad on May 2nd as Indigo has cancelled their operation due to bad whether.

After contacting the customer support, they just said after 72 hours we will confirm but no one is responding again
Complaint Against : Happy Easy go Website/app

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