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Rebooking issues and money overcharged

Complain ID : CCN034236   21  

Airlines Complaint Complaint Date: June 10, 2020
  • State :  Maharashtra
  • City :  Mumbai
  • Address: A-301 Mangal Krupa. Appa Pada Malad East.
I had booked my tickets from indigo at a higher price. The flight later got cancelled and they rescheduled me to an another flight which was a week late. Later it turned out to be that they have cancelled that flight also and were asking me to wait another 1 week and opt a flight which was half the price of the price i had paid but they were not refunding me any amount or giving me any benefits. Now they are saying that they cant even reschedule me that flight and to contact the booking partner and the booking partner is saying that only IndiGo is responsible for this and i have to book it through them only. At first they looted my money and now they are not even giving me tickets or rebooking me. Despite of paying a huge amount i have to wait for so long.
My pnr is ZEE68L.
Complaint Against : Indigo airlines

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