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Over charging of bill by non migrating sim to prepaid

Complain ID : CCN018765   40  

Upbhokta Forum Complaint Complaint Date: May 21, 2016
  • State :  Punjab
  • City :  Patiala
  • Address: H.no.28, Street No.6 Marcal Colony, Patiala
The vodafone store did not mirgrated my mobile sim from postpaid to prepaid and the request for same was submitted on 02-04-16.They forced me to keep postpaid connection for more than 120 days while there was no such requirement as confirmed by their service executive on service calls given to me. They insisted on visiting on store while they were harassing me for more than two months. I billed me for two months by not entering my request taken into their system.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.