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Cheating, Fraud and misleading information - Great Holiday Club

Complain ID : CCN031837   36  

Upbhokta Forum Complaint Complaint Date: May 17, 2018
Modified date: May 25, 2018
  • State :  Delhi
  • City :  New Delhi
  • Address: E10/1 House No- 7b, Ashutosh Appartment, Paryavarn Complex Saidulajab
Information given by Representative of Great Holiday Club at MGF mall, delhi, next to citiwalk-delhi

1. Representative informed me that this is a new and different concept offered by the company known as “Ownership” and it is different from the “Season” Concept. The members under “Ownership” will have added advantages of availability of resorts throughout the year without any consideration for the Season (Purple, Red, White and Blue)
2.  Representative informed me that The Great Holiday Club Offers a free pick-up and free drop facility to its members.
3. Representative informed me that The Great Holiday Club Offers local transportation facilities to its members and members will be required to pay only for the fuel cost. The Vehicle and the Driver will be provided to the members free of charges.
4. The Tele-caller and the representatives of the Great Holiday Club informed me that the Gift Voucher is free
5 Representative told me that the ownership was canceled at any time and you get your refund value after deduction as per service avail by you.

Actual Position as told by the Customer Care Representatives and as given in the Documents received from the Great Holiday Club

1. The Documents received from the Great Holiday Club says that this is the Membership of Blue Season which is the lowest season having no advantages. This is an off season and most of the times Resort Booking is not available during this season.

2. The Customer Care Centre representatives told that there is no such facility available to the members.

3. The Customer Care Centre representatives told that there is no such facility available to the members.

4. Now the Great Holiday Club demands Rs.3000/= for availing that so called Gift Voucher. This is an example of sheer cheating.

5. The Customer Care representative and as per document received, membership not cancel able and no refund will be avail to you.
Complaint Against / To: Great Holiday Club

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