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not taking responsibility bought a power bank from mi I.e 20000 mah complain about the product

Complain ID : CCN018763   24  

Ticket Booking Complaint Complaint Date: May 21, 2016
Modified date: May 22, 2016
I had bought a power bank from mi I.e 20000 mah.after 8 days I complain about the product.they counseling me to do such thing that starts working.I do so but still that not working properly. While again I raise complain but they started to tought me the company policies. And finally denied to returned.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.