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Not refunding my money courier from MebelKart

Complain ID : CCN019834   44   Complaint's Reply

Ticket Booking Complaint Complaint Date: June 7, 2016
Modified date: June 7, 2016
We received a courier from MebelKart with this order id 1001771220/37728 and we found the product totally broken. Its the vintage wall clock with glass over the top and the glass was totally broken.

We didn't unpack it fully and from the transparent sheet with which the clock is covered we found that the glass was broken.

Please ask the company to refund my money or replace this product.

Please help me. It i more than 3 months that they are not returning my money.

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.