NON REFUND OF BOOKING AMOUNT, I have online booked journey in low floor AC bus from Munnar to Ernaku

Complain ID : CCN035136   67  

Ticket Booking Complaint Complaint Date: October 31, 2018
Modified date: November 5, 2018
Sir, I have online booked journey in low floor AC bus from Munnar to Ernakulam for 17 Oct 18 vide PNR K6280159 & Trip code 0900MNREKM.But on journey date after arrival at Munnar bus stand with family inclusive of old aged mother I came to know bus cancelled as after deluge low floor AC buses are cancelled without prior intimation to passenger resulting a horrified situation for me and my 03 family members. Till date despite several complaints to keralartc official website money not refunded at my bank account. Kind intervention will be highly obliged.
Complaint Against / To: keralartc

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