Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Cheating, unethical and illegal practices by Flipkart

Complain ID : CCN019279   23  

Ticket Booking Complaint Complaint Date: May 26, 2016
http://www.flipkart.com/jergens-ultra-healing/p/itmeegfuctyrm22v?pid=MSCEDZUFRHJERAM7
This product, sold by “Blush” on Flipkart’s website, is priced at Rs 595 for an 783ml bottle. The bottle shows 25% bonus. The price of a 621ml bottle is Rs 499. 25% of 621ml is 155.25ml. This, added to 621ml, is 776ml (close to 783ml). Therefore, the vendor should not have charged Rs 595, but Rs 499. This is downright cheating.
Further, all products sold in India, even if imported, are required, by law, to carry an MRP. This product does not carry an MRP which is a contravention of Indian law and is liable to legal action and damages.
It has been over 10 days since I first reported this matter to Flipkart. Despite assurances that "strict action would be taken against the seller" no action has been taken against the seller. He continues to cheat the customers by charging the customers for the 25% free portion of the product. Therefore, it is reasonable to assume that Flipkart is in colluding with the seller in cheating the customers. No one has yet got in touch with me TO RESOLVE THE ISSUE

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.