Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Amount not reflecting in Ola Wallet

Complain ID : CCN019377   32  

Ticket Booking Complaint Complaint Date: May 26, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 9/204, Shree Shashwat Complex, MB Rd, Mira Rd (E)
Dear Team,

I've transferred 1 lac to Ola wallet through PayU platform in three parts that is 5k, 50k, & 45k. But last transferred 45k is not reflecting into my Ola account. Informed company through its website but nobody contacted to resolve the same. Also there is no cust care no on website but finally arranged cust care no & contacted but it seems nobody is interested to resolve as everybody is requesting to contact another person either of ola money OR ola corporate etc...

Now, because of this pathetic response, I asked co to refund balance amt(100000-18390=81610) which they denied.

So requesting you to pls look into this matter & resolve the same.

Thanks,
Ayush Kulshrestha

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.