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REFUND NOT RECEIVED

Complain ID : CCN048967   26  

Taxi Complaint Complaint Date: October 24, 2020
Dear Sir/Ma'am,

I have raised complaint regarding the refund and OLA support team has acknowledge that (against Ticket no./Complaint No. 228733332) and asked me to wait for 5-7 working days from 16 Sept'20. After 7 working days when I didn't get my refund, I contacted OLA support and they generated another ticket no./complaint no. and asked me to wait for another 8-10 working days. Till now OLA has generated 4 ticket no./complaint number and I haven't received my refund yet. Now it has been more than 45 days and I am still getting harassed by OLA for getting my refund. I would like to request you to intervene into the matter so that I get my refund otherwise I don't know for how long OLA will harass me for processing my refund. All the correspondent are attached for your reference.
Complaint Against / To: OLA CABS

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