Ola Cabs Reviews & Complaints- Charged 40% Extra And Harassment
Complain ID : CCN055458 43
Taxi Complaint
Complaint Date: October 22, 2021
- State : Madhya Pradesh
- City : Indore
- Address: 29, Ganganagar, Post Office Tirla, District Dhar
Ola Cabs Reviews & Complaints- Charged 40% Extra And Harassment
Dear Sir / Ma'am I am Devvrat Singh. On 25th September 2021 I had taken services of Ola cabs to travel from The Daly College in Indore to a village called Tirla in Madhya Pradesh. The total distance (on Google Map) is 77 kms. The same distance was displayed on Ola cabs with an estimate of Rs.1922/-.
I hired the service through the app on the basis of the estimate given and traveled with my family. On the route I paid a toll charge worth Rs.130/- as the cab driver insisted that the toll charge is not included in the fare.,Upon reaching the destination, to my shock the driver showed me a final amount of Rs.2589/-.
In return I showed him the amount of Rs.1922/- but immediately that amount changed to Rs.2589/-. I had to pay that amount. So the final amount paid by me was Rs.2719/- as opposed to Rs.1922/-. They have charged me 40% extra.
Sir/Ma'am, I have called the Ola cab customer service number many times but no action has been taken by them in this regard. This is harassiment! Kindly help.
Dear Sir / Ma'am I am Devvrat Singh. On 25th September 2021 I had taken services of Ola cabs to travel from The Daly College in Indore to a village called Tirla in Madhya Pradesh. The total distance (on Google Map) is 77 kms. The same distance was displayed on Ola cabs with an estimate of Rs.1922/-.
I hired the service through the app on the basis of the estimate given and traveled with my family. On the route I paid a toll charge worth Rs.130/- as the cab driver insisted that the toll charge is not included in the fare.,Upon reaching the destination, to my shock the driver showed me a final amount of Rs.2589/-.
In return I showed him the amount of Rs.1922/- but immediately that amount changed to Rs.2589/-. I had to pay that amount. So the final amount paid by me was Rs.2719/- as opposed to Rs.1922/-. They have charged me 40% extra.
Sir/Ma'am, I have called the Ola cab customer service number many times but no action has been taken by them in this regard. This is harassiment! Kindly help.
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