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COMPLAIN AGAINST OLA CAB OVERCHARGING MONEY ( CRN 5389565789)

Complain ID : CCN052960   45  

Taxi Complaint Complaint Date: June 16, 2021
Dear Sir/ Madam,



Dear Sir/ Madam,

I am Mr. Pradip Kumar Dey, Sr. Advocate, High court, Calcutta and Sr. Counsel Govt. of India. We reside in Madhyamgram, Kolkata, West Bengal.



I would like to draw your attention;

CRN 5389565789

That My Wife today travelled on an OLA cab at 11:15am (attached the Invoice herewith). I booked a Mini OLA which showed Rs. 349.00 till my destination. They sent us a Prime Sedan !! That’s not my fault……



Before this booking, today I booked an Ola cab and the driver named Arghya Das refused to come (I have voice recording as a proof).Then, immediately another booking was done which shows Rs. 349 to my destination. I accept that booking.



When she arrived at the place it started to show Rs. 549.00 !!



Moreover, now when I saw the Invoice I noticed there was a Convenience fee of Rs. 120.00 !! I don't know what kind of Cheating business started by OLA !! Simply, they increased Rs. 200.00 !! I was surprised to see this CHEATING business by OLA !! I will now post this whole scenario to social media so that the common people have come to know about their Fraud business. I will start a big protest if you are not reverting the EXTRA Rs. 200.00 money to my OLA Account.



In the facts and circumstances as stated above I would request you to reimburse the extra money of Rs. 200.00 within five working days from the date of communication of this letter, failing which I shall compel to take appropriate legal steps against you before the appropriate court of law.

Thanks

PRADIP KUMAR DEY.
Advocate,High Court Kolkata.
Bar Association
Room No.8.
E-mail: advocatepradip@gmail.com
Complaint Against / To: OLA

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