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Cancelled confirmed booking without intimation - Ola Customer care

Complain ID : CCN033274   39  

Taxi Complaint Complaint Date: August 16, 2018
Modified date: September 17, 2018
  • State :  Gujarat
  • City :  Vadodara
  • Address: 104, Shashwat Residency, Near Stell Merry School, Manjalpur, Vadodara
I booked a outstation cab from Ahmedabad to Baroda on 11th Aug at 19:15 PM. I received driver details, start & end otp through SMS. We got into car. We drove for 2 km and tried with START OTP. It was not going through. when we checked it was noticed that, our ride is cancelled. We did not receive any SMS or confirmation.
Immediately driver deboarded us (family). After I made alternate arrangement at peak prices. We reached baroda almost two hours late and with lots of trouble.
Complaint Against / To: Ola Customer care

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