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Snapdeal not returned defective mobile.

Complain ID : CCN020571   36   Complaint's Reply

Tata Docomo Complaint Complaint Date: June 22, 2016
I purchases Samsung Galaxy J3(8GB) with S Bike mode NFC Sticker(Colour: Gold)vide order no. Order ID: 13525833444 Mobile from Snapdeal and its Touch not working, i requested for replacement of products but they not collected after making more than 20 times call after 12 days they said that you have to delivered by courier to our warehouse.

Then i phiscally delivered my products to there warehouse then after 1 days status is showing that products return request is rejected by quality team and products is return to you.

After calling to customer care they are saying after receiving products you if you face problem you can go to samsung customer care for the problem and we can't do anything in this.

This is not snapdeal problem in electronics items.

Please lookinto the matter i am Maintally harrased by them i need my money back and want to raise compaint against snapdeal.

Regards,
Deepak Baluni
Mob 9654469268
email : deepak.baluni@gmail.com

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    Dear Customer,

    Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

    Regards,
    Team Snapdeal

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