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Shopping complaint against Snapdeal sent a damaged product

Complain ID : CCN023428   39   Complaint's Reply

Tata Docomo Complaint Complaint Date: October 19, 2016
Modified date: October 20, 2016
  • State :  Maharashtra
  • City :  Badlapur
  • Address: 302, Om Sai Bhumi, Deepali Park, Manjarli, Badlapur
please help me i delievered a pack of maggi hot heads about five weeks ago and then i also cancelled it in between then today it came and the delivery boy said that the product you cancelled is not this one i recieved the product and then opened the product then i saw that all packs were opened and damaged then i called coustomer care of snapdeal then they said that they will call me again and then they just ignored me please help me with what to do

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    snapdeal

    by snapdeal:

    (5 of 5)

    Dear customer,

    We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.


    Regards,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.