Moto G4 Plus After sale service
Complain ID : CCN025341 48
Tata Docomo Complaint
Complaint Date: January 4, 2017
- State : Goa
- City : Vasco-da-Gama
- Address: C/o Cipla Biotec Pvt. Ltd.,L-147/B, Verna Industrial Estate,Verna,Salcete,Goa-403722
I bought Moto G4 plus phone from amazon on 28/06/2016 which was delivered to me on 02/07/2016. After Five months the phone started developing many issues. The major of all the issue is it gets Switch off and the only solution to power on the cell is to connect it to a charger.
I gave my phone to repair on 11/12/2016 they returned the same without solving the issue on 18/12/2016. On asking why the phone was returned without repair they said they have restored the factory settings and returned the phone. Just to restore the settings they kept my phone for 7 days. I gave it again to repair on 20/12/2016 (after arguing with the service centre agent) they said they will change the motherboard and give the phone. Still my phone is not returned.
The product is under warranty still the service so bad. Please help
I gave my phone to repair on 11/12/2016 they returned the same without solving the issue on 18/12/2016. On asking why the phone was returned without repair they said they have restored the factory settings and returned the phone. Just to restore the settings they kept my phone for 7 days. I gave it again to repair on 20/12/2016 (after arguing with the service centre agent) they said they will change the motherboard and give the phone. Still my phone is not returned.
The product is under warranty still the service so bad. Please help
Related complaints
-
This MLM company is cheating me and my friendsRajjo devi / Tata Docomo Complaint January 29, 2021 / Moradabad / Uttar PradeshThe ebiz.compvtLtd is the biggest fraud in my life. And he is shows most expensive dreams.And pawan malhan is promise me if you join us me an my team ... -
Wrong product , unable to return , loss of moneyurvi Kunapareddy / Tata Docomo Complaint December 17, 2020 / Hyderabad / Telangana100% wrong product , illegal site of Bookmycombos.com , loss of money , being fooled
-
regarding deactivation of a senior citizen number and giving the same number to someone elseashok varma / Tata Docomo Complaint October 24, 2019 / Visakhapatnam / Andhra PradeshDear Sir, My mother mobile number is 9030737018, which is in usage since many years, but it is not working now. Her name is Usha devi, the documents p...
-
Regarding deactivation of a senior citizen number and giving the same number to someone elseashok varma / Tata Docomo Complaint October 24, 2019 / Visakhapatnam / Andhra PradeshDear Sir, My mother mobile number is 9030737018, which is in usage since many years, but it is not working now. Her name is Usha devi, the documents p...
-
Wrong Billed Charged, I was having Tata photon [9212767877]Chhaya Rana / Tata Docomo Complaint January 23, 2019 / Gurgaon / HaryanaDear Team I was having Tata photon [9212767877]. I had deactivated the Tata photon [9212767877] on 19th March 2018 via email (listen@tatadocomo.com) t...
-
Landline & internet connection a/c closed in july18 NOC also recieved but sending monthly bill tVIPLOVE LANJEWAR / Tata Docomo Complaint January 12, 2019 / Nagpur / MaharashtraWE at swastik infrastructure company taken service from TATA docmo landline and internet. We closed the account for poor service and paid full dues an...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply