Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Made a online purchase PlatinumShopp.com not delivering product

Complain ID : CCN022258   51  

Tata Docomo Complaint Complaint Date: August 31, 2016
Modified date: September 1, 2016
Dear Sir/Madam ,
Greetings for the Day !

I have made a online purchase from PlatinumShopp.com
They called me saying you are among 200 customers who is getting this 60% offer on any electronics product if you purchase from them.
Earlier I had placed 5 orders via payment through Amazon.in I was assured about it.
While placing order for LED on amazon.in, I got error message which tells to contact seller.
When I contacted seller they told me there is technical error so you pay directly in company account.(Details Attached)
I made payment to their account for Rs 36400/- via IPMS
Company Name – Platinum Shopp
Bank Name – HDFC Bank
Account Number – 50200017510986
IFSC Code – HDFC0000292
Account Category – Current Account

Later amazon cancelled my earlier 5 orders and refunded my amount claiming that seller is fraud.

Now Platinumshopp.com are asking to pay another Rs.9750 for insurance purpose which is refundable amount.If I do not pay they will not ship my product. Now I suspect that I have been cheated.

I need your help in this matter. Please let me know if you need additional information.
Thanking you in advance!


Below are their Phone numbers and names which are not traceable now.
Mr. Abhishek Sharma, Mr. Prashant ,Mr.Jitendra , Mr. Joginder Malhotra, Mr Rakesh
9136262043 ,9136460656,9136531043,9136077332,
9136301268,9136098554,9136239605,9136628662
9899773387--Abhishek Sharma
8588012114--Shruti shah
jogindermalhotra1987@gmail.com

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.