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Freecharge wallet Refund of money n reckless behaviour with customers

Complain ID : CCN025523   29  

Tata Docomo Complaint Complaint Date: January 14, 2017
Modified date: January 14, 2017
  • State :  Delhi
  • City :  New Delhi
  • Address: 89 3rd Floor A6 Rohini Sector 18, A6
I used this wallet to pay my electricity bill but both the times transactions failed the amount they deducted from my account wasn't refunded.both transactions of rs 261.64 can be seen in the attachment
Its been a day they haven't responded me back i Lodged the complaint through mail n on Twitter also. Pls take strict action against these merchants who takes customers for granted.
Complaint Against / To: Freecharge

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