Freecharge Account and Payment issue

Complain ID : CCN024739   37   Complaint's Reply

Tata Docomo Complaint Complaint Date: December 4, 2016
I'm not able to place any order in My snapdeal Account evertime they show we are sorry this order cannot be placed and I already place 2 complaints in snapdeal but no anyone solve my problem and Rs 519 in my account.
Complaint Against / To: Snapdeal

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    Snapdeal

    by Snapdeal:

    (5 of 5)

    Dear Customer,

    We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

    Regards,
    Team Snapdeal

    snapdeal

    by snapdeal:

    (5 of 5)

    Dear Customer,

    We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

    Regards,
    Team Snapdeal

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.