Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Fraud done by ebay website online complain

Complain ID : CCN019983   21  

Tata Docomo Complaint Complaint Date: June 13, 2016
Modified date: June 13, 2016
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: A-14, Aksay Apartment, Behind Aalay Apartment, L. J. College Road, Vastrpur, Ahmedabad-380015.
I'd purchased Mix Bag Caterpillar Boots With Great Quality & Tuff Material For Tuff Mens. Product ID: 162072573503 on 18-5-2016. First seller told me that he was running out of the stock. After so many phone calls he first send me this product via PROFESSIONAL COURIER with Airway Bill Details: z454551515 on 24-5-2016. But I was not getting the product. So I called the seller and at that time he told me that courier was misplaced by courier company. So, he send me another item with speed post. On 31-5-2016 I collected it from post office. When I opened the box, I got the different size and very poor material product. So I'd called seller & ebay costumer care service immediately at that time. But they always told me to give time for 24-48 hrs. for resolving this issue. And after that I'd made more than 15 attempts for resolve this problem. I'd tried a lot to communicate with ebay via phone, chat and email and also contacted with the seller but till date I am not getting proper resolution for this matter. On 9-6-2016 ebay asked me to provide them with proof of Item not being as Described. On 10-6-16 I'd submitted the proof of 7 images via mail and ebay claim department on ebay's website. Today, 13-6-16 I got call from ebay and they told me that I'd not given the proper proof to them.
So, till date ebay misguided me giving different excuses and reason. Now, I want my full refund ASAP. And also reimburse the courier charges if they want them faulty product back.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.