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Fake product received and company call centre is inactive

Complain ID : CCN019835   16   Complaint's Reply

Tata Docomo Complaint Complaint Date: June 7, 2016
  • State :  Maharashtra
  • City :  Pune
  • Address: Kpit Gate No4, Hinjewadi, Phase 1, Pune
I had ordered Samsung powerbank of capacity 20000 mah from book my offer.com with order number 80467779257689 but I have received a fake powerbank of MI company in that package. When I tried to call bookmyoffer.com contact no. then no one received my call. I want to return the product and want my all money back. I raised ticket on their website also but they didn't responded for that. My raise complaint number on their website is 3RL-3EX-BJHM.

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.