Complaint regrading YEPME.COM not refunding money

Complain ID : CCN023123   29   Complaint's Reply

Tata Docomo Complaint Complaint Date: October 8, 2016
Modified date: October 9, 2016
  • State :  Assam
  • City :  Guwahati
  • Address: Vill- Chhaygaon, Ouguri Path. P.O.- Chhaygaon, District- Kamrup. ASSAM. PIN- 781124
I requested for refund on Yepme.com on 19th August, 2016 but my money is not refund till now.
Whenever I call to customer care they say that it will be proceed soon. But nothing happened, I called more than 15 times since 19th August 2016, but never responded.
My yepme.com complaint number : 2758349
Order ID : 31791442

Ordered By ARIF IQBAL.

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    Yepme

    Refund against order number- 31791442 by Yepme:

    (5 of 5)

    Dear Customer,

    Greetings from Yepme!

    This is with reference to your concern regarding refund of order number- 31791442.

    This is to inform you that we have already processed your refund from our end. Kindly cross check with your bank statement and get back to us.

    In case of any further assistance or feedback, please feel free to write us back at refund@yepme.com

    Assuring you of our best services always!

    Warm Regards,
    Yepme.com
    SM

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.