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Complaint against flipkart.com for Product not refunded and took time for that

Complain ID : CCN023909   33  

Tata Docomo Complaint Complaint Date: November 3, 2016
Modified date: November 3, 2016
  • State :  Gujarat
  • City :  Surat
  • Address: 80 Kalidas Nagar Society, Sayan Road .
Dear Sir/Ma'am ,

I am Hetul Patel from Surat , I would like to inform that I bought one mobile from flipkart ( online purchase ) almost 15 to 20 days back. After a day I talk to their costumer executive and they infrom about product returned and money would be refund .

Now after so many times took follow up and by did mail they did not give clear answer and refuse to return .

I have all proof that clearly shows I took decision as per terms and conditions which they have told . But now they told because of long time spend product not returned . Now as per my follow up I did all things as per rules but they refuse .

Please help me ....I learned from this so many things .

Thanks
Hetul Patel .
7600024080

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