Reliance Jio Chat App SMS Feature Not Working

Complain ID : CCN024069   40  

Social Complaint Complaint Date: November 7, 2016
Reliance Jio Infocomm has launched an Android Chat App – Jio Chat. I just tried using the same and was little disappointed with it since I send Invitation to Friends via SMS to join Jio Chat and it didn’t work. My friend never received the SMS Invite.

Also their is one more flaw within the MS interface it says 98 SMS remaining for day and then again it says 98 SMS remaining for the month. Why can’t they just say 98 SMS remaining for Month. By doing so they are wasting our precious 3G bandwidth since every time it has to download this additional string “98 SMS remaining for day”. I’m attaching a screenshot of the Jio Chat app which shows I have sent the SMS.
Complaint Against / To: Reliance Jio

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