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Reliance Jio 4G Connection Not Activated

Complain ID : CCN024141   71  

Social Complaint Complaint Date: November 7, 2016
I bought a Reliance Jio 4G LYF Flame 2 phone with 3 months 4g unlimited data offer. It worked for 8 hours and then got disconnected. I registered a complaint with customer care and was informed that the connection would be restored in 6 hours. Then later when I called, I was told that the connection would be restored within 24 hours. After 24 hours, they said this would be resolved within 48 hours. And when the 48 hours was getting over, I received a message stating that the issue would take another 48 hrs to resolve. It started with 6 hours resolution time and it is getting extended by 96 hours. I am totally frustrated with the customer support of Reliance Jio. My initial complaint no is SR0000009E8U.
Complaint Against / To: Reliance Jio

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