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Online consumer complain against paytm company for Amount not refund

Complain ID : CCN020378   87   Complaint's Reply

Shopping Complaint Complaint Date: June 15, 2016
Modified date: June 15, 2016
I am purchase new mobile from paytm company order no. 1757298317 product name HON C980 CDMA (Black) Product Value: 4499 Rs.
Order received 3.06.2016 after check the are not as per specification that for order return won our spend by indian post the are deliverd on 06.06.2016 from delvery date daily call the paytm care the are say your amount refund after 48 to 72 hours but at now the amount not refund

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.