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Complaint against SnapDeal.com for Big Time Cheaters

Complain ID : CCN027780   43   Complaint's Reply

Shopping Complaint Complaint Date: July 3, 2017
Modified date: July 3, 2017
I placed order (order id 19284028533) with snapdeal on 16th June, 2017 after multiple follow-ups finally product was delivered on 30th June, 2017 that too after multiple calls and 3 emails written to there shameless CEO who dont care about customer sentiments.

I thought my mental torture is over just be surprised with another level of torture which has been initiated.

Product delivered was open box where I paid for brand new product, opened the request for refund / replacement which they has refused to accept , even replacement request was opened within an hour of receipt of this open box product, shared with them all the pics, but they are blind enough to make out the difference.

wish me best of luck with these cheaters and whomsover is reading please don't buy from Snapdeal even if its offered for free.

These people are going out of business because of this arrogance.

Complaint Against / To: SnapDeal.com

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    Dear customer,
    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

    Regards,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.