Retailer denyieng to convert my postpaid no. 9831345852 to pre paid

Complain ID : CCN048191   34  

Reliance Jio Complaint Complaint Date: September 23, 2020
  • State :  Bihar
  • City :  Patna
  • Address: Ashok Nagar, Patna 800020
Hi,
I have taken Reliance postpaid number (9831345852) and due to service related issue I would like to convert my post paid number to prepaid number but retailer is denying to convert the number saying service not possible from head office. after several attempt they don't bother about my problem.
Kindly look into this matter and help me to convert my mobile number from post paid to prepaid.
Sincerely
Kuntal Chakraborty
Complaint Against / To: Reliance Jio

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