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Refused to service Samsung Refrigerator, I am extremely disappointed

Complain ID : CCN032157   34  

Refrigerator Complaint Complaint Date: June 7, 2018
Modified date: July 6, 2018
Hi Team Samsung, I am extremely disappointed to tell you that I have lodged a complaint (4261902897) regarding repair of my 5 year old Samsung Refrigerator... but the service engineer refused to service the Refrigerator saying the part is not available.... when I contacted the customer care team, they too have shown their inability to provide any help.... I am extremely surprised and shocked to learn that a Company like Samsung can simply refuse to service its own product... just five years old...
Complaint Against / To: Samsung Refrigerator

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