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Videocond2h recharge failure but money is not received back in my account

Complain ID : CCN059989   29  

Recharge Complaint Complaint Date: October 16, 2022
  • State :  Gujarat
  • Address: Sector-2B
Sir
Videocond2h ( customer ID 44368142 )cable recharge of rs 2000 done by me on 26 August 2022 online through SBI mobile (9924184526) net banking was failure as per the message received by me.
It is not recharged till today and also I had not received my 2000 rs back in my saving account till today.
My registered mobile no of videocon d2h is 9898806465.
My adress 426/2 sec 2B Gandhinagar GUJARAT.
My transaction ID is 15741334830IGAOERDVT7 Transfered to naukriaim infotech pvt ltd on 26 Aug 22
Pl. do needful so as to get me my rs 2000 back.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.