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Money deducted and Recharge unsuccessful

Complain ID : CCN047360   43  

Recharge Complaint Complaint Date: August 19, 2020
I tried to recharge jio mobile through phone pe on 01march 2020 and rs.399 was deducted from my bank of in india a/c no at kahalgaon branch but recharge was not success.I complained to phone aswell as jio then jio told me that rs.399 was not success and phone pe asked me to put comlain to the bank.Then I approached boi and findig the deduction of rs.399 ,bank sent mail repeatly two times but no refund was done in my account.since then I complaining to phone pe ,transaction ID p200301103236032634246,upi reference no.006144878934.
Complaint Against / To: phonepay

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