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Complaint against Dish TV Swith off date

Complain ID : CCN025131   35   Complaint's Reply

Recharge Complaint Complaint Date: December 24, 2016
Modified date: December 25, 2016
Dear Sir

I am Sandeep Kumar Verma & i regular customer of Dish TV for 4 years my customer ID 01517561276.

I recharge Disth TV 2190/- (6 Month + 15 days Extra) dated 7th August 2016, My monthly plan rental 365/- All sports. My switch off date 23rd February, 2017. I call Dish TV Customer Care 01202550000 for setup box regarding. Your executive visit my house said, your set up box problem, please replace setup box from HD setup box (Cost 699/-) no other coast.

Suddenly call your organisation (Mr Ashish, Senior Technician, Tel: 0120-6136730) your switch off date 26rd Dec 2016 because your balance is complete & your monthly plan change 530/- (p.m)

So, please solve my problem how to change my plan without my permission, if i changed plan please show me any video clip or mail etc.

Please solve my problem as soon as possible.


Thanks & Regards,
Sandeep Kumar
Mob.9811217597

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    Dish TV

    COMPLAINT AGAINST DISH TV SWITH OFF DATE by Dish TV:

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    Dear Sandeep Kumar,

    Hope you are doing good.

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

    Regards,
    Online Team
    DishTV

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.