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Amount is debited from my account but not credited to my tatasky account

Complain ID : CCN051148   65   Complaint's Reply

Recharge Complaint Complaint Date: February 21, 2021
I recharge my tatasky account and amount is deducted from my account but not credited to my tatasky account
My account =kotakmahindrabank
Transaction id=CICAgkDrlceiWQ
Transaction source=Google Pay
Date =13/02/2021
To=billdeskpg.tatasky@icici
My no.=8302122238
Complaint Against / To: Tatasky

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    Naveen kumar

    by Naveen kumar:

    (5 of 5)

    Maine 483 ka Tata sky me recharge kiya ac se paisa kat gya pr recharge nhi huaa.
    Dobara krna pda ac re recharge mujhe refund chahiye pls.
    Upi transition id -124816671755
    To-billdeskpg.tatasky@icici
    From-Naveen kumar
    Google transaction id-cicagoDyivsjbw
    Refundno-7033200108

    Tatasky Customer service

    Customer Complaint by Tatasky Customer service:

    (5 of 5)

    Hi, this is not the experience we aim for. Please share your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.