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Providing Downgrade 3AC economy Coach berth instead of 3Ac berth

Complain ID : CCN062362   158  

Railway Complaint Complaint Date: May 23, 2023
  • State :  Maharashtra
  • City :  Palghar
  • Address: 202 Navkar Shubh Darshan, Near Jalaram Temple, Irani Road, Dahanu, 401602
Hi Consumer Forum,
Myself Ganesh Gurudev Jaiswal
I would like to draw your attention towards providing downgrade services by Indian Railway.

I m a traveling by Tulsi Expess 22129 LLT(mumbai)- Payagraj- dated 23rd May 2023.
We had our booking in the 3 tier Ac in coach B6.
But unfortunately Railway had put economy coach M1 instead of B6.
My concern which I m raising is that if we are already having a booking in 3Ac coach then why we have downgraded to the 3Ac economy coach ?
Seat inside the coach's are also uncomfortable and conjusted.
We are also facing issues of not responding from Indian Railway.


I would Demand for 100% Refund because of poor or downgrade coach provided to us.
And also the compensation for the problem face by us.
I have attached the E-ticket and other things along with.

Hope to hear from Consumer Forum soon.
Regards,
Ganesh Jaiswal
9370936881
( Palghar)
Complaint Against / To: Indian Railway, Central Railway management

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