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COMPLAINT ABOUT EPSON PRINTER NO PROVIDE SERVICE

Complain ID : CCN022731   52   Complaint's Reply

Printer Complaint Complaint Date: September 21, 2016
Modified date: September 26, 2016
  • State :  Rajasthan
  • City :  Jodhpur
  • Address: Shree Dada Darbar Furniture Chopasni Shree Ram Dal Bati Chopasani Road Jodhpur, Rajasthan 342001
EPSON PRINTER PURCHASE 28 OCT 2015
SERIAL NO - VGXK215667
WARRANTY END - 20 OCT 2016

PROBLEM - EPSON JODHPUR SERVICE CENTER NO PROVIDE SERVICE
मैने 04/07/2016 को रिपेयर कराया
06/07/2016 को ओर रिपेयर कराया
31/08/2016 को रिपेयर करवाने सर्विस सेंटर गया तब 5000 रु मागे मेरे से तब मैने 09/09/2016 को online complain करवाई तब 12/09/2016 को मेरे printer को रिपेयर किया वापिस 15/09/2016 को pinter Problem हो गयी अभी रिपेयर नही कर रहे है

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    Dear Sir,

    I have purchased Epson L 365 printer one month back. At the time of installation itself we complained to the engineer who came for installation about poor quality, he said this the best quality. After getting the print of the same model from my brother who is already having this printer, i showed it to the engineer, he saying that this is not possible it must be some other printer. Even I have shown him the print quality of a much cheaper version of HP inkjet printer, which has much better print quality. He was simply unable to address the issue I complained again and again the same story by the service engineer.

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    Ajay Ghose

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.