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Took money for 1 yrs subscription and in the middle they stop service.

Complain ID : CCN024716   34   Complaint's Reply

Payment Complaint Complaint Date: December 2, 2016
  • State :  Maharashtra
  • City :  Pune
  • Address: Flat-2, Vishwas Palace, Near Trimuti Hospital, Wadgaon Budruk, Singhad Road
Sir,
This complaint is against MAGICBRICKS in accordance to the above mentioned subject.
I have availed a unlimited listing one year paid subscription pack from MAGICBRICKS. The details of the Subscription: "Super Saver Premium Pack Order No: 7756481".

For the past 15 days I am having problems in my listing. The property which I listed still it is vacant and Magic brick team in my advertisement put the validity as
expired. When I contact there team, they gave false assurance and finally they say they looking into the issue and give me a ticket no. 779351 generated. Last 7 working days over and no response from there end. So finally It seems I lost my 1 year subscription money and still my properties are lying vacant. Also I find in website that this is doing with many other subscriber as of now. Please look into this issue.

Thanks

Regards
Bidhan Konar
bidhan27@gmail.com
Complaint Against / To: MAGICBRICKS

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    Bidhan Konar

    by Bidhan Konar:

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    Thanks for prompt service. Now the problem is resolved. Thanks Jago Grahak Jago.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.