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Security deposit not refunding ready 20days past

Complain ID : CCN050406   27  

Payment Complaint Complaint Date: January 7, 2021
I have to shift my house so i raised a connection disconnection request on 15 december and still not received any calls or any sms regarding connection disconnection and when i call they say wait 7 days after 7 days wait another 7 days please help if anyone can.
Complaint Against / To: Timbl Broadband

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