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Didn't get refund after 62 working day of cancelled flight by airlines

Complain ID : CCN044800   35  

Payment Complaint Complaint Date: April 17, 2020
I was booked flight ticket on 1st Jan 2020 from HappyEasyGo from HYD to PTN of GoAir Airlines for 27th Jan.but on 24th Jan I got msg from airlines that flight is cancelled.Then I cancelled .ur executive told me your money will refunded within 30-45 working days.and today after 62 working days i didn't get money back.whenever i am calling executive they are saying I'll update u within 72hrs but after 72hrs they have same reply.
Order ID:677629538053787879
Complaint Against / To: HappyEasyGo

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