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Non refundable of amount, I have purchased smart watch but received unserviceable and was sent for r

Complain ID : CCN036187   25  

Online Order Complaint Complaint Date: December 20, 2018
Modified date: January 4, 2019
  • State :  Karnataka
  • City :  Bidar
  • Address: PN -51/8 VSV Area AF Stn Bidar
I have purchased smart watch but received unserviceable and was sent for replacement. Fresh Product was sent by zikr but product was not collected by me as no one was available at home. I approached to zookr on 10 Dec 18 for the same and they told me that we will refund your amount within 7 working days. On 19 Dec 18 I again approached to zookr but their rep was not given me the suitable reply and asking me for my bank statement but I denied the same and asked them for money transfer detail for my account, then the rep of zookr has dropped the phone.
Complaint Against / To: Zookr.in

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.