Mobile Recharge Failed but amount not refunded

Complain ID : CCN046519   34  

Online Order Complaint Complaint Date: July 15, 2020
Dear Sir,
On 14-07-2020 @ 17:29 Hrs i had done a mobile recharge of 149 Rupees with MobiKwik System Pvt Ltd & Flipkart Internet Private Limited website, But recharge failed and Amount not refunded. when i spoke to customer care representative they are not responding clearly.
Complaint Against / To: MobiKwik System Pvt Ltd & Flipkart Internet Private Limited,

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