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Misguided by deceiving ad picture and at loss

Complain ID : CCN046732   30  

Online Order Complaint Complaint Date: July 23, 2020
  • State :  Tamil Nadu
  • City :  Chennai
  • Address: Flat 3A, Coral Arch Apt, East Mada St, Srinagar Colony, Little Mount, Chennai
Order ID - OD119173072120910000
This is an order for N95 masks made in Flipkart. I was expecting mask without valve, but a deceiving picture of it had valves the size of mustard seed, which I easily missed. I hence ordered and was delivered mask with valve. The company now refuses to take back and replace/refund due to no return policy. As per Govt norm recent, the mask with valve is useless and I'm at loss. I have not even opened the casing and they can take back if they wish. I'm attaching the picture that deceived me.
Complaint Against / To: Flipkart

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