Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

complaint against online refund.

Complain ID : CCN053989   25  

Online Order Complaint Complaint Date: August 4, 2021
I purchased my online order cake for birthday on 28 june for delivery on 5th of july 2021, I cancel order on 29 june and they said you will get refund soon . till today i will not get any money back. when i am asking them refund they are saying that they transfer money check with your bank. I check with my bank but no transfer from them. They are saying that we did trasfer money but not giving me transfer receipt instead asking me to give them my bank statement for the month of july 2021
Complaint Against / To: FERN & PETAL

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.