amount not received

Complain ID : CCN054191   41  

Online Order Complaint Complaint Date: August 14, 2021
I got my refund in my ajio wallet, I requested it to transfer it on my bank account on 25 July 2021,but doesn't received amount yet, I even registered a complaint against it but no response.
Complaint Against / To: ajio

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.