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Product returned but no refund received from ajio

Complain ID : CCN055219   90  

Online Fraud Complaint Complaint Date: October 9, 2021
Order id - FL0290757795
Return id - RT44760615
I created Order on ajio app - 05/08/2021 ( amount Rs. 2630)
Product delivered -10/08/2021.
Few item return pickup - 02/09/2021
Refund initiated (Rs. 1384) - 16/09/2021
refund fr prepaid mode ( bank account) which should be reflected by 24/09/2021 . i contacted my bank but there is no such refund is received so i mailed the ajio customer care n they hv given me a refund reference number fr tracking but while going to bank it says the number provided is fake there is no such refund issued by company
I hvnt recieved anything refund in my account till date this kind of fraud frm such reputed company is not acceptable
Mailed the company multiple times they are sending false refund references n hvnt refunded my money

at last i even requested if they cant give it in original bank account atleast provide refund in form of ajio wallet but i received nothing

blocked my mails no one reply to my complaints unfortunately
Complaint Against / To: Ajio

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