Product Not Received /Money Paid

Complain ID : CCN046415   27  

Online Fraud Complaint Complaint Date: July 11, 2020
https://instagram.com/fashion_fluidcare?igshid=yfjdbjpa4389

I have ordered one dress from this account. They booked the order and provided bank account detail. In which, we have paid advance money for 1000 before lockdown.
Now this seller is not responding.
Complaint Against / To: Fashion Fluid Instagram Account

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.