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product not delivered

Complain ID : CCN044268   68   Complaint's Reply

Online Fraud Complaint Complaint Date: March 15, 2020
  • State :  Chhattisgarh
  • City :  Bilaspur
  • Address: Vijay Bhawan Sarju Bagicha Near Airtel Exchange Surbhi Shishu Mandir Gali
I place the order of saree and bedsheet on 22nd Feb, paid 1135/- for two pieces in that order. bedsheet cost was rs 699/- in the offer provided by
limeroad with that saree. eventually, I paid 1135/- for two things but I received the only saree on 27th Feb but I did not recieve bedsheet, I
waited till 5th march then called customer care where they told there is a condition in this offer that your item in the offer will get dispatch
when you return period to get over for the item which I majorly paid, so they told 5th march is the date when your return period is over so tomorrow your
item will get dispatch, again the same call I did on 7th, another guy said today is your return period is getting over last info was wrong, so tomorrow it
will get dispatch, then again I had to call on 14th march spoke to a manager who said this will get dispatch on 17th march but the now the situation is we are
moving out of the country on 16th so no one will be able to get it, because of their issue I lost my money of 699/- bedsheet, I just want my money back which I paid
for 2 things but I received just one, Bedsheet cost was 699/- which I didn't receive, but at least I want 50% back anyhow.
Complaint Against / To: limeroad

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.